Frequently Asked Questions


Q: How do I access the free 5-day trial?

A:  If you do not already have an account, you will need to register and will be prompted to create a user name and password.  You will then receive a confirming email to validate the account and... YOU ARE REGISTERED!  You can then log into your account and select ANY course.  The monthly subscription fee will be shown on the course but your credit card WILL NOT be charged for the free 5-day trial.  Once subscribed for the free trial, you can access all of the courses in the RPM-Academy as well as all other features and benefits entitled to a subscriber.

Q: Do you offer Certification?

A:  Yes.  RPM-Academy offers Certification.  Details are available from the main (top) menu.  Just click on Certification and learn more.

Q:  How do I cancel my subscription?

A:  You can cancel at anytime during the 5-day trial with no charge or at anytime after becoming a monthly subscriber.  To cancel, sign into your RPM-Academy Online profile, go to the main (top) menu, click on "My Payments" where you can print your invoices or cancel your subscription.

Q: Why does $9.95 appear on every course, even after I have subscribed?

A:  Once subscribed, you already have access to ALL courses in the course library.  The subscription price is only for new visitors who have yet to register. 

Q:  What courses are required to complete Certification?

A:  Information on Certification can be found by clicking on the Certification link on the main menu.  To review the required courses for Certification, click on your name on the main menu when you are logged in and then select "My Files".  You can review the Certification Course list included in those files.

Q:  If I am experiencing technical difficulties or have questions, how do I contact RPM-Academy?

A:  Click on "Messages" on the main menu.  You will see replies/messages for you but you can also generate a message and send it to RPM-Academy.  We will respond within one business day or sooner.


Q: How do I access the free 5-day trial?

A:  If you do not already have an account, you will need to register and will be prompted to create a user name and password.  You will then receive a confirming email to validate the account and... YOU ARE REGISTERED!  You can then log into your account and select ANY course.  The monthly subscription fee will be shown on the course but your credit card WILL NOT be charged for the free 5-day trial.  Once subscribed for the free trial, you can access all of the courses in the RPM-Academy as well as all other features and benefits entitled to a subscriber.

Q: Do you offer Certification?

A:  Yes.  RPM-Academy offers Certification.  Details are available from the main (top) menu.  Just click on Certification and learn more.

Q:  How do I cancel my subscription?

A:  You can cancel at anytime during the 5-day trial with no charge or at anytime after becoming a monthly subscriber.  To cancel, sign into your RPM-Academy Online profile, go to the main (top) menu, click on "My Payments" where you can print your invoices or cancel your subscription.

Q: Why does $9.95 appear on every course, even after I have subscribed?

A:  Once subscribed, you already have access to ALL courses in the course library.  The subscription price is only for new visitors who have yet to register. 

Q:  What courses are required to complete Certification?

A:  Information on Certification can be found by clicking on the Certification link on the main menu.  To review the required courses for Certification, click on your name on the main menu when you are logged in and then select "My Files".  You can review the Certification Course list included in those files.

Q:  If I am experiencing technical difficulties or have questions, how do I contact RPM-Academy?

A:  Click on "Messages" on the main menu.  You will see replies/messages for you but you can also generate a message and send it to RPM-Academy.  We will respond within one business day or sooner.