This course provides an introduction to the concept of process variation, process control and process control (reaction) plans. Course topics include;

- What is process control?
- Statistical process control (SPC)
- The nature of process variation
- Control charts
- IMR, Xbar-R, Xbar-S
- P, NP, C & U charts
- Control plans

Estimated effort: 2 hours (including exercises, if applicable)

COURSE MATERIALS: Included in your course materials is a "workbook" that offers a 3-slide per page booklet that you can download and/or print for note taking. Additional templates and other required resources are also included your course files.

TEST YOUR KNOWLEDGE: You can assess your understanding of the topics presented in this course by completing the test at the end of the course.