3.0 Lean

Change Management (L005-2)


Description
After completing this course, you will understand how to assess resistance and conduct change readiness assessments and stakeholder analysis to better manage change. Topics include;

- Change Management
- “Changing for Good”
- Types of Resistance
- Top-Down, Bottom-Up!
- Four Models for Managing Change
- Change Readiness Risk Assessment
- Stakeholder Analysis
- Communication Plan
- Attributes of a Leader?

Estimated effort: 1 1/2 hours (including exercises, if applicable)

COURSE MATERIALS: Included in your course materials is a "workbook" that offers a 3-slide per page booklet that you can download and/or print for note taking. Additional templates and other required resources are also included your course files.

TEST YOUR KNOWLEDGE: You can assess your understanding of the topics presented in this course by completing the test at the end of the course.
Content
  • L005-2-Managing Change
  • Bronze Orientation Day (YouTube video)
  • McKinsey on Change Management
  • Drive: The surprising truth about what motivates us - RSA Animate
  • All Washed Up!
  • Quick Quiz-L005-2
Completion rules
  • All units must be completed