After completing this course, you will understand how to assess resistance and conduct change readiness assessments and stakeholder analysis to better manage change. Topics include;

- Change Management
- “Changing for Good”
- Types of Resistance
- Top-Down, Bottom-Up!
- Four Models for Managing Change
- Change Readiness Risk Assessment
- Stakeholder Analysis
- Communication Plan
- Attributes of a Leader?

Estimated effort: 1 1/2 hours (including exercises, if applicable)

COURSE MATERIALS: Included in your course materials is a "workbook" that offers a 3-slide per page booklet that you can download and/or print for note taking. Additional templates and other required resources are also included your course files.

TEST YOUR KNOWLEDGE: You can assess your understanding of the topics presented in this course by completing the test at the end of the course.